Legal

Refund policy summary

Indicative refunds on advance paid, based on how far in advance you cancel. Full legal terms are in our Terms of Service.

Cancellation window

Refund (indicative)

15+ days before eventUp to 80%
7 – 14 days before eventUp to 50%
3 – 6 days before eventUp to 25%
Less than 3 daysNo refund

Final terms may vary by order type, city, and written agreement. Contact support for your specific booking.

For cancellation requests, contact us with your booking reference. Consumer grievance channels described in our Terms may also apply.

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